Privacy Policy

Total Food Solutions Pvt Ltd ("we", "us", or "our"), a subsidiary of Asia Holding Pvt. Ltd., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.thetotalfoodsolutions.com.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when you submit our contact or inquiry forms
• Business Information: Details about your business, such as resort/hotel name, role, and product requirements shared during inquiries
• Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and device information
• Cookies: Small data files stored on your device to improve your browsing experience

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To communicate about our products, services, and partnership opportunities
• To improve our website, products, and services
• To send relevant business communications (with your consent)
• To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Parent Company: Asia Holding Pvt. Ltd. for corporate governance and operational purposes
• Service Providers: Trusted third-party services that help us operate our website and business (e.g., email services, hosting providers)
• Legal Requirements: When required by law, regulation, or legal process

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to improve functionality. You can control cookie settings through your browser preferences. Disabling cookies may limit some features of our website.

6. Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for communications at any time
• Lodge a complaint with relevant data protection authorities

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: info@thetotalfoodsolutions.com
• Phone: +960 9882119
• Address: Omadu Fannu, Level 4, Malé, Maldives